Terms & Conditions - Karen Louise Downing
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Terms & Conditions

  1. Detailed description of goods and/or services (Essential mind Healing ) is a business in the Wellness industry which provides Rapid Transformational Healing.
  2. Delivery policy Subject to availability and confirmation of consultation. Receipt of payment, requests will be processed within 2 days and delivery re confirmed by way of email.
  1. The offering on this website’s payment fascility is available to clients internationally.
  1. Return and Refunds policy. Essential Mind Healing unfortunately DOES NOT offer refunds once an appointment has been confirmed and Invoiced. Cancellation of orders by the client will attract a 100% administration fee. The client will be invoiced on confirmation of the booking.
  1. Customer Privacy policy (Essential Mind Healing) shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
  2. Payment options accepted Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the (Essential Mind Healing) bank account, the details of which will be provided on request.
  3. Card acquiring and security Card transactions will be acquired for (Essential Mind Healing) via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks.  DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.zato view their security certificate and security policy.
  4. Customer details separate from card details Customer details will be stored by (Essential Mind Healing) separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.
  5. Merchant Outlet country and transaction currency the merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR) or Great British Pounds
  6. Responsibility (Essential Mind Healing) takes responsibility for all aspects relating to the transaction including services sold on this website, customer service and support, dispute resolution of any concerns.
  7. Country of domicile This website is governed by the laws of South Africa and (Your Company) chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature,  7 Villa La Tana ,mulbarton Road ,Beverley ,2191.
  8. Variation (Essential mind Healing) may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  9. Company information This website is run by Essential mind Healing (sole trader) based in South Africa trading as Karen Downing trading as Essential Mind Healing and with registration number
  10. Your Essential Mind Healing details

Company Physical Address: 7 Villa La Tana ,Mulbarton Road ,Beverley Johannesburg,2191

Email: karen@essentialmindhealing.com

Telephone: +27 (0) 796969412